![]() ![]() Any such claims not made by the customer within the applicable warranty period will be forfeited. Guarantee claims should be made within 12 months of delivery of the immunoassay kit or by the specified expiry date noted on the immunoassay kit product packaging or associated product documentation, whichever is shorter. Customer’s data may be requested by Thermo Fisher Scientific to evaluate the immunoassay kits' performance. Thermo Fisher Scientific’s experienced support team will help customers to identify the issue and replace the immunoassay kit or credit the customer’s account after you return the product to us in accordance with the instructions received from Technical Support. Customers must contact Thermo Fisher Scientific Technical Support to submit any guarantee claim. In the event of any conflict between the Terms and Conditions of Sale and the Performance Guarantee Terms and Conditions, the Terms and Conditions of Sale will control. REPLACEMENT OR CREDIT OF THE PURCHASE PRICE AS SET FORTH ABOVE IS THERMO FISHER SCIENTIFIC’S SOLE OBLIGATION AND CUSTOMER'S SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO FAILURE OF THE IMMUNOASSAY KIT TO MEET THE IMMUNOASSAY PERFORMANCE GUARANTEE. The Life Technologies Terms and Conditions of Sale also apply to this Performance Guarantee. If a qualifying immunoassay kit does not meet the above guarantee, Thermo Fisher Scientific, at its option, will either replace it at no cost or credit your account with the purchase price of such immunoassay kit. * Thermo Fisher Scientific makes the following guarantee on each immunoassay kit delivered to the customer:Įach immunoassay kit is manufactured with high quality to enable customers to obtain reproducible results.Įach immunoassay kit is designed to meet the applicable specification as stated on the product data sheets, including but not limited to species reactivity, application suitability, and detection of target of interest as identified by the stated UniProt ID. ![]()
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